Equipment, Devices and Services

Purchase Line of Service for
Business - Laptop Experience

Prerequisite(s):

BYOD and Verizon-sold Windows Laptops. Single device activation.
Connect to WiFi (some exceptions apply)

Line of service purchase process flow:

Pre- step

Connect to a Wi-Fi network with internet access that does not restrict to the internet sites necessary for activation (such as your home Wi-Fi or a mobile hotspot).

Step 1

Users can initiate the purchase of a line of service via three options.

a. Go directly to the Verizon Business portal.

https://www.verizon.com/business/shop/products/devices/laptops/byod

b. Go to the laptop settings:

Select Network & Internet > Cellular
Select Learn more about how to stay connected with an eSIM data plan for your Windows PC
This opens up a Microsoft support page. Scroll to the bottom of the page, expand “United States.” Select Verizon from the available carriers.

c. Go to the taskbar:

Click on the Wi-Fi icon” >
Select Connect with eSIM >
Select Learn more about how to stay connected with an eSIM data plan for your Windows PC
This opens up a Microsoft support page. Scroll to the bottom of the page, expand “United States.” Select Verizon from the available carriers.

Step 2

You will be redirected to Verizon Business portal. Input your laptop IMEI and click “Submit.”

To find the IMEI of your laptop, click “get directions here”

The flow will continue as follows:
2.1: IMEI not compatible
2.2: IMEI compatible/User not logged in
2.3: IMEI compatible/User login

Tile | Verizon Business device compatibility screen with empty IMEI input field

Step 2.1

IMEI not compatible If your device IMEI is not compatible with the Verizon network, an error message will appear: “Unfortunately, your device is not compatible” If so, please select a different device.

How to find the IMEI of your laptop?:
Click “get directions here” to see the path to find IMEI

Tile | Device IMEI compatibility check screen showing network incompatibility error message

Step 2.2

IMEI compatible/User not logged in. If the IMEI is compatible to work on the Verizon network, two options will be shown.

Select “I want an embedded SIM (eSIM)”

Tile | Device IMEI compatibility check screen showing positive confirmation status and SIM options

Step 2.2.1

Two more options will be shown. Select “I
want a new phone number”

Tile | Web portal configuration screen with SIM activation and number transfer options

Step 2.2.2

Device details, SIM type and phone number selection are populated for confirmation.

You can select [Edit] to change device details.
You can select [Remove] to remove the device and start over.
Or you can select [Bring another device] to add more devices to activate in the same flow.

Otherwise, select [Continue to plans].

Tile | Device IMEI compatibility check screen showing validated HP laptop card

Step 2.2.3

Select “Already a Verizon Business
customer? [Login]

If a new customer, enter billing address, zip
code and [Continue]

Tile | New customer business billing address entry pop-up modal screen

Step 2.2.4

Go to Step 3

Tile | Verizon Business account portal login card with User ID field

Step 2.3

IMEI compatible/User logged in:
Select “Already a Verizon Business Customer? Log in”. You will be asked to tell us about your device. Input your laptop IMEI.

Tile | Web setup form displaying device detail entries and promotional selection toggle

Step 2.3.1

If the IMEI is compatible to work on Verizon network, the following text will appear: “You can bring the device to Verizon”.

Select “Activate my embedded SIM
(eSIM)” and then select [Confirm devices]

Go to Step 3

Tile | Web form portal step for entering device details with IMEI check

Step 3

Review device details and if everything is
correct, select [Continue]

Wide | Enterprise user portal review your devices bring your own device screen

Step 4

Select account, and click [Continue]

Wide | Verizon business web portal select account step with grid dashboard

Step 5

Select a plan and click [Continue]

Wide | Enterprise account plan selection screen with confirmation banner

Step 6

Enter City/State or ZIP, then select an Area code & prefix.

Select [Assign numbers to all]

Wide | Verizon business portal initial number selection screen with zip code

Step 7

Once the number is assigned, click [Add user information]

Wide | Verizon business portal device number assignment with add user information button

Step 8

Add user information and click [Save]

Wide | Verizon business portal user information details setup screen

Step 9

Review user information and select
[Continue]

Wide | Verizon business portal device number assignment configuration screen

Step 10

Review the shopping cart and select
[Checkout]

Wide | Desktop online shopping cart screen showing order summary breakdown

Step 11

Review the Checkout page and select
[Submit Order]

Wide | Desktop application checkout step showing billing information and order total

Step 12

Order summary details will display.

Wide | Verizon Business order confirmation summary screen

Go back to eSIM activations

Existing customer?

Sign in to your Verizon business portal to view and pay your bill, order products and services, manage your router, access security settings and more.

Equipment, Devices and Services

Purchase Line of Service for
Business - Laptop Experience

Prerequisite(s):

Line of service purchase process flow:

Pre- step

Step 1

Step 2

Step 2.1

Step 2.2

Step 2.2.1

Step 2.2.2

Step 2.2.3

Step 2.2.4

Step 2.3

Step 2.3.1

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Step 9

Step 10

Step 11

Step 12

Existing customer?

Manage account

Manage equipment

Customer Learning Portal

Equipment, Devices and Services

Purchase Line of Service for Business - Laptop Experience

Prerequisite(s):

Line of service purchase process flow:

Pre- step

Step 1

Step 2

Step 2.1

Step 2.2

Step 2.2.1

Step 2.2.2

Step 2.2.3

Step 2.2.4

Step 2.3

Step 2.3.1

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Step 9

Step 10

Step 11

Step 12

Existing customer?

Manage account

Manage equipment

Customer Learning Portal

Purchase Line of Service for
Business - Laptop Experience