Verizon Frontline

The advanced network and technology for first responders. We're there before the call, through the response and beyond the recovery.

From readiness to recovery

For over 30 years, we’ve been a trusted partner for first responders across state, local and federal agencies. We’re committed to providing the support, solutions and proven expertise you need to stay connected and in control.

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More first responders — over 45,000 agencies — choose us over any other network.

From satellite backhaul to rugged deployables, our experienced and equipped Crisis Response Team shows up ready—whenever, wherever you need us.

Our advanced preemption² automatically gives first responders priority access to our best networks and powerful 5G during peak demand and emergency situations. 

Turn your emergency vehicle into a mobile command center powered by the most reliable 5G network in America.³

Solutions

Public safety and first responders network connectivity

Stay response-ready with solutions that enhance public safety networks and communications.

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Advanced response solutions

Support emergency operations in the city, on base or in extreme locations with rugged mobile devices—including ad-hoc networks, asset monitoring and more.

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Secure mission-critical communications

Coordinate seamlessly and improve near real-time decision-making with reliable, interoperable solutions such as Push to Talk Plus and Group First Response.

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Situational awareness solutions

Make better-informed decisions and get timely, reliable data using critical tools, such as Wireless Network Performance Manager.

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Public safety devices

Keep your organization securely connected, even in the most trying situations, with durable smartphones that can withstand harsh environments.

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Featured device
Introducing the rugged Sonim H500 5G mobile hotspot.

Rugged enough to keep your organization securely connected in virtually all conditions. It’s the ultimate work companion.

Get a Sonim H500 5G for $0 with a new line of service or eligible upgrade on a 2-year agreement.

News and events

Discover announcements and learn about Verizon-led discussions and presentations, across the country, on public safety solutions.

Committed to public safety

For decades, Verizon has provided communications solutions for public safety personnel, and worked alongside them, in support of their mission to protect and serve communities.

Our 5G Ultra Wideband is available to 200+ million people across the U.S.⁴

10K+

Devices and solutions provided to public safety agencies by the Verizon Frontline Crisis Response Team in 2024

~80%

Permanent generator penetration at LTE and macro-cell sites across the U.S.

100%

Battery backup at macro-cell sites across the U.S.

More to explore

Verizon Frontline
Crisis Response Team

We help first responders, government agencies and more stay connected 24/7 during emergencies and beyond.

Verizon Frontline
Innovation Program

Join the first-of-its-kind innovation incubator dedicated to creating 5G-enabled solutions for first responders on the front lines and those supporting them.

Verizon First Responder Advisory Council

Learn about our dedicated team of highly respected first responders who provide public safety agencies with strategic insights and help us tailor Verizon Frontline solutions to better serve your communities.

Verizon First Responder Benefits Program

First responders can use two priority services for their personal wireless devices, at no additional cost.

FAQs

For more in-depth information, explore our detailed FAQ here.

Verizon Frontline is the advanced network and technology for first responders. For more than 30 years, Verizon has partnered with the public safety community, committed to delivering secure, reliable and mission-critical communication solutions. Through this trusted partnership, we provide first responders with an award-winning network, enabled with priority and preemption; a dedicated crisis response team; an innovation program; and best-in-class, 24/7 customer support.

Verizon Frontline is available to public safety organizations, first responders and a highly select group of specialists—specifically in the medical and critical infrastructure communities—to help them achieve their missions during times of crisis. Eligibility is based on those who need it most during emergencies and critical situations—because if too many people have priority access, then no one really does. Verizon Frontline was built from the ground up to meet the unique and evolving needs of first responders and the public safety community. Those needs and responsibilities continue to evolve, and we have remained committed to working closely with the public safety community to understand and meet these ever-changing requirements. Contact our sales team to request a meeting to determine your eligibility.

To partner with Verizon Frontline, visit our contact center page. The process typically includes verifying eligibility, discussing your organization’s needs, and selecting the appropriate plan and devices.